Frequently asked questions

How often will I need to visit?

Your treatment plan is tailored to you — there’s no one-size-fits-all approach. Some patients find relief in just a few sessions, while others benefit from ongoing care for posture, pain management, or injury recovery.

After your initial assessment, we’ll recommend a plan that fits your needs, goals, and lifestyle. And of course, you’re always in control — we’ll guide you, not pressure you.

치료 횟수는 몸 상태에 따라 달라요. 처음 상태를 살펴본 뒤, 내 몸에 맞는 속도로 부담 없이 이어갈 수 있도록 안내해드립니다.

What is the cost per session if I don't have insurance coverage?

Our session fees are the same whether you have insurance coverage or not — no hidden fees or surprise charges. We believe in transparent, fair pricing for everyone.

보험 유무와 관계없이 동일한 금액이 적용되며, 별도의 추가 비용은 없습니다.

Do you accept walk-ins or do I need to make an appointment?

Yes, we accept walk-ins — everyone is welcome!
Whether you’re ready to take your first step toward better health or just not sure if this is the right place for you, our doors are always open. No referral needed — just come as you are.

워크인 방문도 가능해요. 별도의 진료 의뢰서 없이 편하게 방문하실 수 있습니다.

Do I need to bring any documents or medical records?

No documents are required for your first visit — just bring yourself!
However, if you’ve had any recent imaging or testing (like X-rays, MRIs, or lab results), feel free to bring them along. They can help us better understand your health history and tailor your care accordingly.

첫 방문에는 따로 준비하실 서류가 없어요. 최근 X-ray나 MRI, 검사 결과가 있다면 함께 가져와 주세요. 현재 상태와 건강 이력을 더 잘 이해하고, 그에 맞는 진료를 계획하는 데 도움이 됩니다.

Is parking available?

Yes, there’s plenty of free parking!
You’ll find ample parking right in front of the clinic, and if it’s full, there’s additional overflow parking available at the back of the building.

클리닉 앞 주차장 또는 건물 뒤편의 추가 주차 공간에서 무료로 주차하실 수 있습니다.

Cancellation Policy?

We understand that things come up.
If you need to cancel or reschedule, we kindly ask for at least 24 hours’ notice. Appointments changed with less than 24 hours’ notice may be subject to a 50% charge of the appointment fee, as that time is reserved just for you.

일정 변경이 필요하신 경우, 예약 시간 24시간 전까지 알려주세요. 24시간 이내에 취소하거나 변경하실 경우 예약 비용의 50%가 부과될 수 있습니다.

Do you treat children?

Yes, we treat patients of all ages — including children!
From babies to teens, our care supports healthy growth, posture, and development. Whether it’s for growing pains, sports injuries, or posture concerns, we provide gentle, effective treatment tailored to your child’s needs. Everyone is welcome at One Step Health — from the youngest family members to seniors.

아이들도 진료받을 수 있어요. 성장통이나 자세 고민, 운동 중 생긴 불편함 등 아이의 나이와 상태에 맞춰 편안하게 진료해드립니다.